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What customers are saying about RMS.

"With RMS Online on our website, we provide a total booking facility, 24 hours a day, seven days a week, 365 days a year. It's 24/7 Customer Service."

"Literally overnight, our park's direct bookings went up by one hundred percent. We are thrilled with the system, and the whole thing works superbly."

"Since adding RMS Online to our website, we've dramatically cut down the time we spend on the phone, with no loss of occupancy. We're filling the gaps in our inventory and we love the automatic payment system. RMS Online is fast, cost effective and foolproof."

"...look forward to your excellent support again in 2012. Knowing you are there for us makes such a difference."

"Our thanks go out to all of you guys!!! We would be in a pickle sometimes if it were not for all of you, working to keep us sane."

  • Jean Grieve
  • Magnetic Gateway Holiday Village

"I just want to thank you for helping with our reservation emergency last Friday. It was such a relief to get up and running again and we are so thankful that you and your team made the change over from self hosting to the cloud so painless. We had been thinking about making the change for a month or more anyway, so it was probably a blessing in disguise that our old system crashed. Please pass on our thanks to all involved."

"As an accommodation and tour operator Kinnon & Co have found RMS to be flexible in its design to tailor to our specific business needs. I have been using RMS for 10 years and I have seen great growth, change and adaptation during this time."

"RMS provides us with the flexibility we need to manage this dynamic environment… The system can manage all accommodation types, bed-by-bed, units, flats and housing for single personnel, groups and families and also by rank entitlement… I am only too happy to act as a reference point for RMS and their products and services."

"The RMS product has been a reliable system which has allowed Spotless to effectively manage accommodation services on Defence Bases all around Australia... RMS have been excellent providers of support resources and offer comprehensive training to operators as and when required..."

"I have always found your RMS TEAM extremely helpful and never make
me feel inadequate despite my limited computer skills."

"I have worked with RMS for many years and have always found the
staff helpful and polite and nothing is too much trouble for them, and RMS
just keeps getting better.
"

  • Mary Anne
  • Captain Cook Holiday Village

" I spoke to Ian on this particular day -He was extremely polite and helpful /and explained everything fully - I think RMS Support is great - When you feel at ease on the phone to somebody you don't know -then RMS are very lucky to have him - Goodbye and thank you .

"

"I am not very good with computer stuff so I don't find anything very easy to follow, I thank your staff for being patient with a computer dummy like me, thanks Allison"

"The response time to my service request was great. Sometimes I call up with a technical problem and don't get a call back for 3-4 days, which is very poor. Today I required assistance to setup a couple of things and I got a call back within 2 hours, keep it up guys. That the service we need."

"Michelle and I would like to thank you and RMS for being a valuable partner in Quest New Plymouth. We would not hesitate to use RMS again in a similar business, and consider it an excellent product. Tony. RMS thanks Tony and Michelle and wishes them the very best with their future endeavours."

  • Michelle and Tony
  • Quest New Plymouth

"This was my first training session so I figure the survey is not relevant to me yet.
I will say that Phil was fantastic and I am very excited about changing to RMS
"

  • Dee
  • Bright Pine Valley Tourist Park

"The telephone was the best use for the problem I encountered and the time frame. It also made me feel better to actually speak to someone... and the tech person was wonderful and followed up. I am over 25 yrs old and the telephone is my first language !! Webinar videos are no doubt wonderful and I hope to have more time to investigate.. but love the one to one approach too. "

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