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What customers are saying about RMS.

"With RMS Online on our website, we provide a total booking facility, 24 hours a day, seven days a week, 365 days a year. It's 24/7 Customer Service."

"Literally overnight, our park's direct bookings went up by one hundred percent. We are thrilled with the system, and the whole thing works superbly."

"Since adding RMS Online to our website, we've dramatically cut down the time we spend on the phone, with no loss of occupancy. We're filling the gaps in our inventory..."

"...look forward to your excellent support again in 2012. Knowing you are there for us makes such a difference."

"Our thanks go out to all of you guys!!! We would be in a pickle sometimes if it were not for all of you, working to keep us sane."

  • Jean Grieve
  • Magnetic Gateway Holiday Village

"I just want to thank you for helping with our reservation emergency last Friday. It was such a relief to get up and running again and we are so thankful..."

"As an accommodation and tour operator Kinnon & Co have found RMS to be flexible in its design to tailor to our specific business needs. I have been using RMS..."

"RMS provides us with the flexibility we need to manage this dynamic environment… The system can manage all accommodation types, bed-by-bed, units, flats and housing for single personnel, groups and..."

"The RMS product has been a reliable system which has allowed Spotless to effectively manage accommodation services on Defence Bases all around Australia... RMS have been excellent providers of support..."

"I have always found your RMS TEAM extremely helpful and never make
me feel inadequate despite my limited computer skills."

"I have worked with RMS for many years and have always found the
staff helpful and polite and nothing is too much trouble for them, and RMS
just keeps getting better."

  • Mary Anne
  • Captain Cook Holiday Village

"I spoke to Ian on this particular day -He was extremely polite and helpful /and explained everything fully - I think RMS Support is great - When you feel at..."

"I am not very good with computer stuff so I don't find anything very easy to follow, I thank your staff for being patient with a computer dummy like me,..."

"The response time to my service request was great. Sometimes I call up with a technical problem and don't get a call back for 3-4 days, which is very poor...."

"Michelle and I would like to thank you and RMS for being a valuable partner in Quest New Plymouth. We would not hesitate to use RMS again in a similar..."

  • Michelle and Tony
  • Quest New Plymouth

"This was my first training session so I figure the survey is not relevant to me yet.
I will say that Phil was fantastic and I am very excited about..."

  • Dee
  • Bright Pine Valley Tourist Park

"The telephone was the best use for the problem I encountered and the time frame. It also made me feel better to actually speak to someone... and the tech..."

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