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October 13, 2021
Like any business, your goal is to work towards operational excellence with your properties. You’re likely looking to seamlessly execute your day-to-day processes, ensure your guests are having a consistent, incredible experience, and position your properties for success in the hospitality industry.
But going at it alone can be intimidating, or downright confusing. That’s where we come in! Here are four ways RMS Property Management Software can improve your businesses and help you reach operational excellence:
The RMS property management software has hundreds of features and integrations to help you streamline your operations, cut down on redundant technologies and improve your guest experience to increase your bottom line.
A few of the hundreds of features that help to create cohesive operations at your properties include:
But we know that sometimes you already have technology in place that you just can’t do without. So, in addition to the built-in features, our platform allows you to integrate with incredible systems and peripheral devices to create a seamless technology ecosystem. This experience assists your team with accounting, channel management, payment processing, and more to help close the gap on some of your processes.
Everything within the RMS property management software is highly configurable for your business’s unique experiences and issues.
Our customers come first, which is why we work hard to maintain an incredible experience for our users. With all of our support staff who have worked in the industry prior to joining the team at RMS North America, we truly understand the hospitality business and the urgency that comes with helping your guests. It’s a driving factor of why we want to help you and your guests even more. A large aspect of that means quickly and efficiently being there for you when you do have a question — 90% of our service tickets are closed on the same business day and our customers experience an incredibly short average call hold time of 30 seconds.
Plus, the RMS team is here to help you 24/7. This support means you never have to worry about an issue going unresolved or questions going unanswered.
You can search our Help Centre for common topics, submit a ticket, or speak with a team member to answer any questions you may have.
We founded RMS to provide expert, tailored solutions for your properties — but we didn’t stop there. We continue to do this through our support team, continued training, and resources.
These materials include ebooks, guides, infographics, webinars, and more so you and your team continue to learn and grow to improve your properties.
Here are just a few of the ways you can learn with us:
These resources provide you with timely, relevant information for the hospitality industry to help you improve all aspects of your business.
Your success is our goal — if you aren’t successful, then neither are we.
After being in the hospitality industry for over 35 years, we want to share our expertise and experiences with you. Through the RMS property management system, extended support, and additional training and resources, we create a partnership with your business to help position you for success in the hospitality industry.
If you want to learn more about how the RMS property management system can improve your operations and help you achieve business goals, we have a resource for that, too!
Download our “Achieving Operational Excellence in Hospitality” e-book to learn how to elevate your guests’ experience, improve communication throughout your properties, empower your employees, simplify multi-property management, and more!