While the needs of the trend-influencing millennial generation seem to be at the top of nearly every hospitality business’s strategy plan, it’s important to remember that a significant portion of your vacationer market falls into another category — namely, Baby Boomers.
Natural and man-made disasters can happen anywhere, and affect any structure. That’s why every home or business, including boat marinas, should have a solid emergency plan in place. Whether it’s a fire, violent storms, or an oil spill, your whole marina community can be affected, so it’s vital that your plan incorporates both your staff and marina customers.
Frictionless. Definition? “Achieve with little difficulty.” One simple word that inspires new goals and ultimately, vast improvements in every facet of your hospitality operation. This is not the trend of the future — it’s the necessity of doing business today, and it’s at the core of what we do at RMS (and have been doing for over 30 years).
When guests stay at your campground, there are a lot of things they probably expect—a nice campsite, fire rings, a shower area, dog friendliness, and maybe even Wi-Fi! Those are (becoming) the basics in today’s world and properties who want repeat visits do their best to deliver.
When guests stay at your hotel, there are a lot of things you know they expect—a clean room, quality Wi-Fi, a large flat screen, comfortable bed, and a friendly staff ready to help if anything’s lacking. Those are the basics in today’s world and properties who want to capture repeat bookings do their best to deliver.
Environmentalism is on the rise across the globe, and it’s inspiring to see. Both individuals and businesses are getting on the path to greener and more ethical practices—with hospitality, in many cases, at the forefront of that charge. We’ve put together key strategies to boost your hotel’s eco and ethic-friendly footprint.
Environmentalism is on the rise across the globe, and it’s inspiring to see. Both individuals and businesses are finding their way toward greener and more ethical practices, and that definitely includes marinas. Here are some key strategies to consider while forging a greener marina path.
Online reviews can make or break you. Think about that for a moment, because it’s important that you grasp the significance of that fact. You can have a great website for your campground and a bounty of advertisements running during season—but if visitors are posting negative online feedback, your campsite bookings are going to take a hit. Here are some crucial pointers that can help.
One of the features RMS Cloud offers is “Channel Management” — a way to manage and update all of your Online Travel Agencies (OTAs) details without hiring a third-party manager. With a few incentives and marketing strategies in tow, you can tempt, cajole and win over enough to make a difference. Here’s how.
When it comes to your hospitality business’s success, there’s one fundamental guideline you should always abide by — keep your staff happy. But how do you create a culture that inspires your workforce to stay dedicated, motivated and content? Check out these 3 tips.