News & Events: hotel

With the rush of new year activities over, there’s no better time to plan for the months ahead to make this year your property’s best yet.…

Thanks to a new generation of travelers, your job as a hotelier is no longer as simple as “here’s your room key, enjoy your stay.” Guests,…

What technology should I focus on to welcome guests back safely? “I have read that where possible, hotels should have technology in place…

As the world considers a post-COVID-19 future, many hoteliers are realizing that even as travel returns, the hospitality industry will not…

Online reviews can make or break you. Think about that for a moment, because it’s important that you grasp the significance of that fact.…

Most hotels and resorts have a myriad of tried-and-true amenities and services that guests have come to expect. Blow dryers, coffee…

When it comes to building and sustaining your customer base, marketing is the key to success. But since there are so many ways to reach…

When guests stay at your hotel, there are a lot of things you know they expect—a clean room, quality Wi-Fi, a large flat screen,…